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Custom Made Products – Ordering Information

All of our products are made to order, so the production process begins immediately after your order is received. Therefore, once your order is in production, unfortunately it is not possible to cancel or request a refund.

If you receive a defective or damaged product, please contact us and we will be happy to send you a new one. To do this, we ask that you send us some pictures and the exact dimensions of the product so that we can resolve the issue as quickly as possible.

Delivery time : Orders take a maximum of 2 weeks to process and deliver, but often arrive faster than that.

If you have any questions, contact us at hello@chooseyourfighter.shop!

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General Terms and Conditions

Terms and Conditions

1. Introduction

These General Terms and Conditions (hereinafter: GTC) contain the rights and obligations regarding the use of the webshop (hereinafter: Webshop) operated by Choose Your Fighter. By using the webshop and placing an order, the User accepts the contents of these GTC.

2. Service provider details

  • Company name: Choose Your Fighter
  • Registered office: 9062 Kisbajcs, Kossuth Lajos Street 43.
  • Tax number: 90170559-1-28
  • Registration number: 59321552
  • Email: hello@chooseyourfighter.shop
  • Website: chooseyourfighter.hu

3. Order process

When purchasing in the Webshop, products are individually made after the customer places their order. We will send you an email confirming receipt of the order. Once the order has entered production status, it cannot be canceled or refunded, unless the product is defective.

4. Shipping and payment

  • The maximum delivery time is 2 weeks, but orders are usually delivered faster.
  • Shipping charges are calculated during order completion.
  • Payment methods: Credit card payment, PayPal or other online payment method.

5. Right of withdrawal

Pursuant to Government Decree 45/2014. (II. 26.), the buyer may withdraw from the purchase within 14 calendar days without giving any reason. The right of withdrawal does not apply to custom-made products that are made specifically at the buyer's request.

6. Warranty, product warranty, guarantee

If the buyer receives a defective or damaged product, he/she has the right to report it to us at hello@chooseyourfighter.shop , attaching the necessary photos and dimensions. In such a case, we will send a replacement product. Complaints about defective performance will be investigated immediately.

7. Complaints handling

If the customer wishes to make any complaints, they can contact us at the following contact details:

  • Email: hello@chooseyourfighter.hu

We will investigate and respond to complaints within 30 days.

8. Data processing information

We process the data collected from users during the operation of the webshop in accordance with data protection regulations. Our Data Protection Notice describes in detail what personal data we collect, how we process it, and for what purposes we use it. You can access the full data protection policy here: [link to data protection notice].

9. Miscellaneous provisions

  • In the event of legal disputes arising during the use of the webshop, Hungarian law shall apply.
  • The buyer has the right to go to court or seek the help of a conciliation board if the problem is not resolved.